These Terms & Conditions (“Terms”) govern your access to and use of the Solo Sensations website, services, and any related content (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services. Effective Date: 26 December 2025.

About Our Services

Solo Sensations provides local authority and PR-related services such as local news feature outreach, community partnership campaigns, sponsorship branding strategy, local thought-leadership content, and awards & recognition strategy. Any outcomes (including media placements, partnerships, recognition, or third-party approvals) can be influenced by external factors beyond our control, so we do not guarantee specific results, timelines, or acceptance by third parties.

Eligibility and Use

You must use the Services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Services. If you are using the Services on behalf of a business or organisation, you confirm you have authority to bind that entity to these Terms, and “you” refers to both you and that entity.

Accounts and Client Responsibilities

If any part of the Services requires you to provide information, you agree that the information you provide will be accurate, current, and complete. You are responsible for maintaining the confidentiality of any credentials you use, and you agree to promptly notify us if you believe your account or communications have been compromised.

Orders, Payments, and Billing

If you purchase any service, you agree to pay all fees presented to you at the time of purchase, along with any applicable taxes. Unless otherwise stated in writing, payments are non-refundable once work has started, because our services involve time, planning, and resource allocation that cannot be reversed; however, we may offer adjustments or partial credits at our discretion where it is fair and reasonable based on deliverables already completed.

Revisions, Approvals, and Delays

Where a service includes drafts, revisions, or approvals, you agree to provide feedback and approvals within a reasonable timeframe so work can progress. If delays occur due to late feedback, missing assets, or changes in scope, timelines and delivery dates may shift, and additional fees may apply for significant revisions, rework, or new requirements that were not part of the original scope.

Intellectual Property and License

Unless agreed otherwise in writing, Solo Sensations retains ownership of our pre-existing methods, frameworks, templates, and internal processes used to deliver the Services. After full payment, you receive a limited, non-exclusive, non-transferable license to use the final deliverables we provide for your business purposes, and you agree not to resell, redistribute, or publish our deliverables as stand-alone products without written permission.

Client Materials and Permissions

You confirm that any logos, images, text, brand assets, testimonials, or other materials you provide to us are owned by you or licensed for your intended use, and that you have the right to share them with us for service delivery. You are responsible for ensuring claims, product statements, and business representations are accurate and lawful, including compliance with advertising rules and platform policies relevant to your industry.

Prohibited Activities

You agree not to misuse the Services, including attempting to disrupt the website, scrape or reverse engineer content, introduce malware, send spam, impersonate others, or use our Services to promote illegal, deceptive, or harmful practices. We may suspend or terminate access if we reasonably believe your use creates legal risk, security risk, or reputational harm to Solo Sensations or others.

Third-Party Platforms and Links

Our Services may involve or reference third-party platforms (such as news outlets, directories, social networks, or award programs) that we do not control. Your use of third-party services is governed by their own terms and policies, and Solo Sensations is not responsible for third-party decisions, changes, outages, fees, or actions that affect your results.

No Professional Advice

Our content and services are provided for general business and marketing purposes and should not be treated as legal, financial, or regulatory advice. Where you require legal certainty (for example, consumer law, privacy compliance, advertising disclosures, or contract matters), you should consult a qualified attorney or compliance professional.

Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis, and to the maximum extent permitted by law we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any particular PR or authority outcome will be achieved.

Limitation of Liability

To the maximum extent permitted by law, Solo Sensations will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to your use of the Services. To the extent liability cannot be excluded, our total liability for any claim will not exceed the amount you paid to Solo Sensations for the specific service giving rise to the claim during the three (3) months immediately before the event. Some consumer protections may limit these exclusions, and in such cases this section applies to the fullest extent allowed.

Indemnification

You agree to defend, indemnify, and hold harmless Solo Sensations from and against claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of your misuse of the Services, your violation of these Terms, or your infringement of any third-party rights, including disputes related to the materials you provide or claims you ask us to publish or promote.

Privacy and Data Use

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect information. Where applicable, California law requires certain disclosures such as a “notice at collection” describing categories of personal information and purposes of use; those disclosures are provided through our Privacy Policy and any presented notices at the time of collection. 

California Residents — Privacy Rights

If you are a California resident, you may have privacy rights under the California Consumer Privacy Act as amended by the CPRA, including rights to know, delete, correct, and (in certain cases) opt out of the sale or sharing of personal information. We will respond to verifiable consumer requests as required by law, and we may need to verify your identity before completing a request. For California privacy rights requests, contact us at contact@solosensations.site. 

California “Shine the Light” Disclosure

California’s “Shine the Light” law (Cal. Civ. Code § 1798.83) may allow California residents to request information about certain disclosures of personal information to third parties for their direct marketing purposes. If applicable, you may submit a request to contact@solosensations.site, and we will respond in accordance with the law’s requirements. 

Communications and Notices

By contacting us or using the Services, you agree that we may communicate with you electronically (for example via email) about service updates, invoices, and administrative notices, and such communications satisfy legal notice requirements. Marketing messages (if any) will include a lawful unsubscribe method where required.

Termination

We may suspend or terminate your access to the Services if you violate these Terms, create risk, or misuse the platform, and we may also discontinue any part of the Services at any time for operational or security reasons. Termination does not affect any rights or obligations that should survive by their nature, including payment obligations, intellectual property protections, limitation of liability, and dispute terms.

Governing Law (California)

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. If a dispute arises, you agree to first contact us to attempt a good-faith informal resolution before filing any formal claim.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, legal requirements, or business practices. When we update the Terms, we will revise the effective date above, and your continued use of the Services after changes become effective means you accept the updated Terms.

Contact Us

If you have questions about these Terms or want to submit a privacy-related request, contact Solo Sensations at contact@solosensations.site